Terms and Conditions

Welcome to HouseGenix! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or placing an order on www.housegenix.com, you agree to comply with the following terms. Please read them carefully.

1. Use of the Website

• You must be at least 18 years old or using the site under the supervision of a parent or legal guardian.

• You agree not to misuse the website or attempt any unauthorized access to data or services.

2. Product Information

• We strive to provide accurate product details, images, pricing, and availability. However, we do not guarantee that all content is error-free or up to date.

• Product colors may slightly vary due to screen settings or lighting.

3. Pricing and Payment

• All prices listed are in your local currency and inclusive of applicable taxes (unless stated otherwise).

• We reserve the right to change pricing at any time without prior notice.

• Accepted payment methods include credit/debit cards, bank transfers, and cash on delivery (where applicable).

4. Order Acceptance

• Your order is considered confirmed only after payment is successfully processed and a confirmation email is sent.

• We reserve the right to cancel or refuse any order at our sole discretion, including for reasons such as stock unavailability, pricing errors, or suspected fraud.

5. Shipping and Delivery

• Please refer to our Shipping Policy for detailed information regarding delivery timelines, charges, and tracking.

• HouseGenix is not responsible for delays caused by courier services or incorrect delivery details.

6. Returns and Refunds

• Return eligibility and process are outlined in our Return Policy.

• Certain products such as perishable groceries or opened health items may not be eligible for return due to hygiene and safety reasons.

7. Intellectual Property

• All content on this website — including logos, text, graphics, images, and product designs — is the property of HouseGenix and protected by copyright laws.

• You may not reproduce, copy, or exploit any part of the site without prior written permission.

8. Limitation of Liability

• HouseGenix will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy Policy

• Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

• HouseGenix reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website.

For any questions regarding these Terms and Conditions, feel free to contact us at support@housegenix.com.