Privacy Policy

At HouseGenix, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on www.housegenix.com.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping/billing address.

• Order Information: Details about products you purchase, payment method, and transaction history.

• Account Information: If you create an account, we store your login credentials (securely encrypted).

• Device and Usage Data: IP address, browser type, pages visited, and time spent on the website.

• Marketing Preferences: Your communication preferences when you opt-in to newsletters or offers.

2. How We Use Your Information

We use your data to:

• Process and fulfill orders efficiently

• Communicate order updates and shipping information

• Provide customer support

• Improve website performance and user experience

• Send promotional offers (only if you opt-in)

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share limited data with:

• Payment gateways to process your transactions

• Shipping providers to deliver your order

• Service providers for analytics, marketing, and website improvements

• Authorities if required by law or to protect our rights

All third parties are required to handle your data in accordance with data protection regulations.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enhance website functionality

• Understand visitor behavior and preferences

• Remember your cart or login session
  You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable and industry-standard measures to protect your personal data against loss, misuse, or unauthorized access. All sensitive data, such as payment information, is encrypted and processed through secure channels.

6. Your Rights

You have the right to:

• Access and review your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Contact us regarding any privacy concern

To exercise your rights, email us at support@housegenix.com

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have done so unintentionally, please contact us for immediate removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about this Privacy Policy, please contact us at support@housegenix.com